Mozilla & Nimbletoad: Supporting Open Source – Providing Customization, Security, and Economic Benefits
Sunday, August 10th, 2008
“People now understand what we stand for — the participatory and open Web…” John Lilly, CEO of Mozilla, made this statement in Wired Magazine during an interview about his Firefox strategy and how he has made a successful business out of what started as an open source project.
“Instead of relying on individual brilliance, we rely on enabling a network around the world, like Wikipedia does,” Lilly continued.
This really struck home when I read this since this is the same idea that we stand for at Nimbletoad [not to mention, our favorite internet browser is Firefox]. Integration and customization are two of the most important reasons we support the open source community – they directly effect our clients. Because of open source products, we are able to provide custom-tailored solutions, while increasing turnaround time and cost effectiveness. We fulfill our clients’ specific website needs with seamless integrations which makes for better user experience. Customization for better user experience is also a reason that John Lilly said Mozilla supports open source.
There is great controversy over the use of open source though, mainly dealing with economics. Opposition to open source says that it is damaging to the market of commercial [proprietary] software. Standish Group reports have even shown a significant drop in the proprietary software industry, estimated at $60 billion per year lost; however, what they don’t show is the creation of several new market opportunities that are the result of the open source community.
Wikipedia lists a few:
- Providing support and installation services; similar to IT Security groups, Linux Distributions, and Systems companies.
- Using the software as a stepping stone to sell a higher-end product or service; e.g., OpenOffice.org vs. StarOffice.
- Cost avoidance / cost sharing: many developers need a product, so it makes sense to share development costs (X Window System and the Apache web server)
Not only are these markets created, adding to the economic benefits of open source software, but there are also other important benefits that cannot be overlooked. Security and defects are greatly reduced by being able to see source code and having thousands of developers working towards a solution. Studies have shown that that open-source software does have a higher flaw discovery, quicker flaw discovery, and quicker turn around on patches.




